How do I contact you?

Visit our contact page.

Do you sell your bone broth online?

Yes! We are available online, shipping direct to you! Free shipping when you spend $99 (BC and AB).

We offer 2 day shipping to your door. Our orders typically ship out on Tuesday's. Packages will usually arrive to your door by Thursday end of day.

However, we are noticing some delays due to COVID. In this case a small number of deliveries are being held and delayed. 

We ship using insulated liners to keep your bone broth safe until arrival. 

In order to keep our environmental footprint as small as possible, we are only able to offer online sales of our bone broth in cases of 6 or 12. There is no sustainable way to ship and deliver smaller orders our broth to individual homes. Thanks for understanding!

If a 6 or 12 pack is too big for you then visit our store locator to find the closest store to you! 

If your bone broth is slightly thawed upon arrival, do not worry. Simply place in the freezer. 

Consult our shipping policy for all the details. 

What if I don’t have freezer space?

You’d be surprised at how easy it is to fit at least 6 pouches into your freezer. Each pouch is 6 by 9 inches. 

Once your shipment arrives. I’d recommend placing 2 pouches in the fridge to thaw, in a bowl to prevent condensation. These are good for up to 2 weeks when unopened. The other 4 will easily fit on the door or in little nooks within your freezer. I guarantee it.

How do your subscriptions work?

Join our bone broth enthusiasts community by ordering a subscription to bone broth. Subscriptions are an easy and convenient way to ensure you’re getting a steady supply of organic bone broth at a 10% discount.

  1. Choose the “Subscribe and Save” option under ‘Buying Options.
  2. Choose your delivery frequency (1,2 or 3 months). 
  3. That’s it! Bone broth will arrive at your door based on the frequency you choose. No hassles and no reorders.

How do I use bone broth?

Our bone broth is perfect for sipping or cooking. Bone broth is a canvas from which you can create nourishing meals from. Our Bone Broth is shipped frozen.

For immediate use, we recommend placing the package in water to partially thaw then reheat on a stove. Alternatively, you can leave it in the fridge to thaw overnight (in this case we recommend placing in a bowl).

Bone broth is versatile so you can add it to anything you're cooking - from a stir fry to pasta sauce to a soup or chili. For some inspiration checkout the recipe page.

Bone broth great for cooking rice, bulgur, quinoa... or any other grains you may have in your diet. Substitute water for broth in cooking.

We’d encourage you to do what our founder (Connor) does: warm it up on the stove, pour it in your chalice of choice, and drink it down the hatch. One cup a day is the perfect dose for health benefits.

What's the difference between stock, broth and bone broth?

Bone broth, broths and stocks all share the same foundation: bones, meat scraps and vegetables simmered in a pot of water. However, differences lie in the preparation, timing, and specific ingredients used. Read the full differences here.

What’s in your bone broth?

We’re committed to sourcing the highest quality local ingredients that money can buy. Our beef bones come from a mix of organic grass fed cattle from farms in Canada.

These cows are raised in a naturally low stress environment where they’re able to explore boundless pasture year round and graze to their hearts’ content.

All of our chicken bones come from Organic Chicken. These are no cage-bound chickens. Quite the opposite.

The balance of our Bone Broth is fresh organic herbs and vegetables and a dash of himalayan salt to taste. We're happy to say that our bone broth's are gluten, soy, nut, dairy, GMO, heavy metal, hormone and antibiotic free!

For full ingredients, see our Organic Beef Bone Broth and Organic Chicken Bone Broth pages.

How do you make Bluebird Provisions bone broth?

I’d tell you, but then I’d have to… In all seriousness, great bone broths are all about the details. We’ve spent the last two years honing the recipe.

Our beef and chicken bone broth's are simmered low and slow to ensure that all the good stuff is gently extracted from the bones.

After the simmering process we immediately strain and cool the broths, skim off excess fat, strain a second time and package it. The amount of TLC we put into each batch makes it quite labour intensive. But we truly enjoy every minute of it!

Why is your broth better than regular bone broth?

Not all bone broths are created equal. The quality of your bones has the greatest effect on the quality of a ready-to-drink broth. 

1. Sourcing Quality:

  • Organic, sustainable and ethical sourcing from farms who practice regenerative agriculture
  • Our farms are vetted by 3rd party organic certifications, facility audits and animal welfare audits
  • Ethical and sustainable farming is incredibly important to us. As such all of our animals come from Global Animal Partnership certified farms
2. Versatility and Taste
  • Our bone broths are specifically designed as ready to drink 
  • They are also a great addition to any recipe you are cooking
  • Simple ingredients low in allergens
3. Vitamin and Mineral Content
  • High protein content in our bone broth
  • Sold frozen with zero preservatives

We are the only organic grass fed beef bone broth and organic chicken bone broth that uses all organic ingredients and is available across Canada!

A Note about grass fed beef:

Grass fed beef has more Conjugated Linoleic Acid, antioxidants (Vitamin A, E) and omega-3 fatty acids than grain fed beef. 

We spend the bulk of our resources sourcing the highest quality ingredients. Organic grass fed beef bones, organic chicken bones and organic herbs and vegetables serve as the base for both of our bone broths. 

Perhaps more importantly, our bone broth is made with love. 

What you end up with is the highest quality bone broth available -- a nutrient dense, and highly absorbable powerhouse in one soothing liquid.

What packaging do you use?

Recyclable, BPA free re-sealable plastic food pouches. Our bone broth is sold frozen. This provides a convenient, non-messy and safe way for you to reseal and use at your leisure.

Less than 5% of the environmental impact of packaging is found in the final disposal stage. Over 95% of the damage is attributed to the energy used and toxins created in the manufacturing and delivery of packaging (1).

When you take a holistic approach to the environmental footprint of your packaging, things are not as they seem. From the outside you would assume that recyclable materials like glass jars are the most environmentally friendly, however this is only the case for highly toxic materials like PVC.

The lightest packages produce the least environmental waste. This is where the biggest net environmental impact is.

They are fully recyclable in BC. For other provinces please check your local municipal or provincial recycling websites.

Do you have a referral program?

Yes! Share bone broth with a friend and get free bone broth with our "Give $10, Get $10" referral program. Get $10 off your next order every time someone you refer places their first order. We'll give them a $10 welcome credit, too. 

Include your referrer's name in the notes section when you check out or email us and we will make sure you both get your credits. orders@purebonebroth.co

Full details here

What is the shelf life of your bone broth

7 days in the fridge or 36 months when kept frozen. We use a 'Packaged On' dating format. The date you see on the package is the date is was packaged.

What are your pots made of?

We are proud to use stainless steel!

Where are you located?

Our office HQ is located at the address below. Please note there are no sales at this location, visit out store list to get our broth.

189 National Ave.
Vancouver, B.C. V6A 4L8